Privacy Policy for SWIA Application

November 2023

SWIA E-commerce Company

We respect your privacy and aim to ensure that this privacy policy aligns with the legal requirements regarding data collection, processing, and transmission. By using the SWIA application or the services provided by it (and thereby agreeing to the terms of use), you explicitly consent to SWIA E-commerce using your information as outlined in this privacy policy. Your use of the SWIA application is subject to your agreement with SWIA's terms of use and its privacy policy. If you do not agree to these terms and the privacy policy, you should not continue using SWIA.

We are committed to respecting and preserving the privacy of users and visitors who use or visit the application. The purpose of this privacy policy is to explain how your information, including personal information we may collect from you during your use of the "SWIA" application, will be used. Information about our customers is an important part of our business, and we will not sell or share this information with others.

Collection of Personal Data and How It Is Used

By using the SWIA application, you provide us with certain information (referred to as personal data below), which we may collect and store to provide the required services and fulfill our contractual obligations. This also allows us to understand application users to improve and develop the SWIA application, providing an excellent and user-friendly shopping experience.

This information includes your name, address, phone number, gender, email address, invoices, direct debit card, order date, geographical location, notes made during your site visits, information related to any transactions conducted between you and us through "SWIA," information related to any purchases of our products or services, complaints and reports, information you provide for registration with us as a registered user (including your account details), information you provide for subscribing to "SWIA" services, email notifications and/or newsletters, and any other information you choose to send to us, including your feedback, such as product and service reviews.

Some information (such as your name, phone number, and geographical location) may be shared with third parties for the purpose of product delivery. All user information is encrypted to preserve privacy.

We may use your personal information that you have provided or that we have collected for the following purposes:

To register you on the "SWIA" application and manage and provide our services as mentioned in "SWIA."
To fulfill our commitment to provide services to you, including purchasing products, delivery, and payment.
We may use your phone number or email to send special offers and discounts, and you can unsubscribe at any time.

You may receive emails from SWIA based on your subscription request. If you wish to unsubscribe at any time, you can click the "Unsubscribe" link in the bottom of any email contact.

Account Deletion

Users have the right to delete their account at any time. To ensure the security of the process and comply with the privacy policy, users must follow these steps:

Open the "SWIA" application.
Go to the personal account.
Select "Edit Profile."
Select "Delete Account."
The user is asked to confirm the deletion.
Once the deletion is confirmed, the user's account will be permanently deleted within 30 days.

Please note that this deletion may result in the loss of data and information associated with the account. Therefore, users should consider this before executing the process.

Contact Us

If you have any comments, inquiries, or requests regarding the privacy policy and terms, you can contact us by sending an email to:

Email: swiaa.app@gmail.com

Or contact our customer support for SWIA at:

Phone: +9647705500087+

Location: Iraq - Baghdad - Al-Karrada Inside - Near Al-Sindbad Palace Hotel.